PRIVACY POLICY 

PRIVACY STATEMENT

Your privacy and right to choose what happens with your information is important to us.  This privacy policy (the “Privacy Policy”) tells you how Carla Gradin collects, uses and protects your personal information.  By visiting https://carlagradin.thinkific.com/collections (the “Website”) and enrolling in a course (the “Course”) you accept and agree to the terms and conditions of this Privacy Policy.  This Privacy Policy applies to information we collect on the Website and through email and other electronic messages between you and us.  In particular, by visiting the Website, you consent to our collection and use of your personal information as described in this Privacy Policy. 

1. Hosting Platform for the Course

The Course is hosted under a third party platform developed by Thinkific Inc. (“Thinkific”).  They provide the online course creation platform that allows us to sell our product/services to you.  Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.  By agreeing with this Privacy Policy, you also agree with Thinkific’s privacy policy as described here. 

2.  What information do we collect?

When you enroll as a student or subscriber (“Learner”), as part of the enrolling process, we collect the personal information you give us such as your name and email address. Like most places on the Internet, simply by visiting the Website, you automatically tell us certain information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave the Website, your computer’s operating system, location data, and the type of web browser that you are using. Our Website automatically records this basic information about you. 

Like many websites, we may use cookies or similar tracking technologies. This information can be used to track your session on our Website. Cookies may also be used to customize our Website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer. 

Data collected may include the following: 

•If you are inquiring about our courses, we may collect data that you provide us by posting it at our Website or by e-mail, including information by which you might be personally identified such as name, postal address, e-mail address, and telephone number, and/or any other contact or personally identifiable information; 

•If you have a registered account and are a user of the Courses provided by us, you may voluntarily provide, and we may collect and store, additional information related to the registered account, including but not limited to: your email address, name and contact information, such as postal address, any API key provided by you, information on the activities within the Thinkific platform and within you’re the Courses and any additional information you choose to provide and/or any other contact or personally identifiable information; 

You can always choose not to provide us with information. However, if you do withhold information, you may not be able to make use of some or all of our Website’s services and course content.   

Some transactions between you and our Website may involve payment by third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction. 

We may also obtain information from third parties, for example, our business partners, third-party suppliers, and customers. 

3.  What do we do with your information?

We use personal information for the purposes stated or implied at the time of collection, including for the following purposes: 

•confirming your identity when you register as a learner for our Courses; 

•to manage your account and profile that you create when registering for Courses; •responding to your inquiries; 

•to meet the legal and regulatory requirements applicable to us; 

•fulfilling orders for our Courses; 

•marketing of our Courses to you; 

•to send you emails about our Website and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the Course, survey you about your usage, or collect your opinion; and 

•if our Website or Course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

We may otherwise use your personal information where permissible by law, for example to respond to an emergency, or in the course of an investigation into illegal behavior.  We will never rent, lease, sell or barter your information to anyone or any organization without first obtaining your explicit consent to do so. 

4. How do you get my consent?

When you provide us with personal information to become a learner on our Website, make a purchase, or participate in a Course, you imply that you consent to our collecting it and using it for that specific reason only. We will also email you at regular intervals with any extra Course information or information we feel is useful to you, such as meet ups, additional learning resources and skills shares. 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. We will never share your details with anyone else! 

5.  How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us. 

6. Anti-Spam Policy

Where applicable, we will seek your express consent to contact you, including by way of commercial electronic messages. This consent is sought when you sign up for our products. You can unsubscribe at any time from receiving commercial electronic messages by following the instructions in the message.  Even if you have opted out of receiving marketing communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have consented to receive, regarding the Courses we provide to you, or if you contact us with an inquiry. 

7.  Payment Processing

All purchases through the Website are processed through a secure third party payment processing gateway.  That third party may collect, use, and store your payment information when processing payment for our Courses. While the use of the third party payment processing gateway may be accessed or linked to through our Website, the terms and conditions and privacy policy of these third party providers shall govern the collection, use and storage of you information.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Use. 

8.  Third Party Links

The Website may contains links to other websites operated by third parties. Please note that this Privacy Policy applies only to the personal information that we collect or receive from third parties with your consent and we cannot be responsible for personal information that third parties may collect, store and use, including through their websites. You should always read the privacy policy of each website you visit carefully. 

9.  Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

10.  Cookies and Do Not Track Signals

We collect cookies or similar tracking technologies. This means information that our website’s We may use "cookie" technology to obtain non-personal information from visitors to the Website, including the use of Google Analytics. Cookies are pieces of information stored on a user's computer by a website so preferences are remembered on future requests. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. Cookies allow us to customize your user interface to speed up the navigation process and to make the Website experience more efficient. They also allow us to analyze how visitors engage with the Website. If your browser is configured to reject cookies, you will not be able to use the features of the Website. When you log in, a cookie can tell us whether you've visited us before or are a new visitor. We do use the cookie to help us identify Website features in which you have the greatest interest, so that we can provide you with more of what you want. We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.  Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. 

11.  Age of Consent

We do not knowingly provide services or sell products to children. If you are below the age of 18, you may use our Website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information and do not use this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.  By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. 

12.  Changes to this Privacy Policy

We may amend this Privacy Policy from time to time as we add new products and services, update our practices, as we improve our current offerings, and as technologies change. If we make a change to this Privacy Policy this will be reflected in the above Last Update date. We encourage you to check back periodically to see if we have made any changes. 

If we make any material or substantive changes in this Privacy Policy, we will notify you by posting a clear and conspicuous notice of these changes on the Website and in this Privacy Policy. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified through your account.  Your continued use of the Website constitutes your consent to such revised privacy policy. 

If you are concerned about the topic covered by this Privacy Policy, you should read it each time you use the Website.  Any questions or concerns about this privacy policy should be brought to our attention by sending an email to the address listed under Contact Information, and providing us information relating to your concern. 

13.  Access, correction and accountability

We will strive to keep all personal information in our files complete, up-to-date and accurate. You or a person authorized on your behalf has the right to request to see and obtain a copy of your personal information and to request changes or corrections to inaccurate or incomplete information. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact: 

CONTACT INFORMATION 

email: info@carlagradin.com 

phone: 306.717.4472 

address: 110 Hogg Crescent, Saskatoon SK S7N 3W3 

Re:  Privacy Matters